AI IN PRACTICE

A long history.
A clear next step.

Shar↗

A Validare product initiative that integrates requests from GLPI, reconstructs case histories and uses AI to help identify outstanding tasks, dependencies and suggested responsible teams.

Implementation in progress
shar. Request overviewDEMO · FICTIONAL DATA
REQUEST DEMO-024Being tracked

Request handling workflow review

A consolidated history to understand what happened and what still needs to move forward.

  1. 08 OCT · 09:20Request created

    Review the workflow and routing criteria.

  2. 09 OCT · 14:10Documentation received

    The team shared the current process map.

  3. 10 OCT · 11:35Dependency identified

    The review is awaiting confirmation of process owners.

Next-step support

AI

Suggestions for human review

SUGGESTED TASK
Confirm the process owners

Request validation of the process map before completing the review.

Suggested teamProcess management

You review, correct and decide.
AI supports the analysis.

01

Prioritization
by SLA

02

Visibility
through management dashboards

03

Tracking
through reports

04

Analysis
with human review

Shar is being implemented and continues to evolve. The demo above uses fictional data and does not reproduce the client’s processes, screens or information.